Privacy Policy

B&F Auto Service is committed to protecting your privacy and ensuring you have a positive experience. This policy outlines our personal information handling practices for both online and offline data. If you give us personal information, we will treat it according to this policy.

We encourage you to read this privacy policy to ensure you understand B&F Auto Service privacy practices.

This policy covers the B&F Auto Service corporate website and is applicable worldwide. Some of our subsidiaries or programs may have their own, possibly different, policies. We encourage you to read this privacy policy and those of all websites you visit.

Collection of your personal information
When B&F Auto Service collects any personal information, we will express our need for the personal data at the point of collection. Some of the reasons why we collect your personal information include:

Customer administration and billing
Collaboration efforts

Uses of your personal information
We will only use your personal information in the way we specified when it was collected. We will not subsequently change the way your personal information is used without your consent. Some of the ways we may use your personal information include:

To provide the ability to contact you, and provide you with shipping and billing information.
To provide customer feedback and support.
To understand more about you, so we can personalize products and services to your preferences.
To meet contract obligations.

Accessing and updating your personal information
We need your help in keeping the personal information you have shared with us accurate and up to date. Please notify us of any changes to your personal information.

Non-personal information collection
In some instances, B&F Auto Service may collect non-personal (aggregate or demographic) data through cookies, web logs or web beacons. This information is used to better understand and improve the usability, performance and effectiveness of the bfautoservice.com website.

Sharing your personal information
We do not sell or rent your personal information to third-parties for marketing purposes.

We may share your personal information within B&F Auto Service.

We may also share your personal information with authorized third-party agents or contractors in order to provide a requested service or transaction. For example, if we need to ship something to you, we must share your name and address with a shipping company. We only provide third-party agents with the minimum amount of personal information necessary to complete the requested service or transaction.

We may respond to subpoenas, court orders, or legal process by disclosing your personal information and other related information, if necessary. We also may choose to establish or exercise our legal rights or defend against legal claims.

We may collect and possibly share personal information and any other additional information available to us in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of B&F Auto Service terms of service, or as otherwise required by law.

We will ask you for your consent to share your personal information with a third party for any other reason.

Security of your personal information
B&F Auto Service is committed to protecting the personal information you share with us. We utilize a combination of security technologies, procedures, and organizational measures to help protect your personal information from unauthorized access, use or disclosure.

When we transfer sensitive personal data over the Internet, we protect it using 128-bit Secure Sockets Layer (SSL) encryption technology.

While we strive to protect your personal information, due to the nature of the Internet, we cannot ensure the security of the information you transmit.

We recommend you to take every precaution in protecting your personal information when you are on the Internet. For example, change your passwords often, use a combination of letters and numbers when creating passwords, and make sure you use a secure browser.

Cookies
B&F Auto Service website utilizes cookies, although you can still access our site if you choose to disable cookies in your browser. We use multiple third parties to monitor web traffic, statistics, and other activities on the B&F Auto Service site. Where authorized by B&F Auto Service, such third parties may use cookies, B&F Auto Service web log files, web beacons, and other monitoring technologies to compile anonymous aggregate statistics on B&F Auto Service website visitors.

Current versions of web browsers offer enhanced user controls regarding the placement and duration of both first and third party cookies. Search for "cookies" under your web browser's Help menu for more information on cookie management features available to you.

Data retention
B&F Auto Service will not retain your personal information longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.

Linked websites
Our website may provide links to other third-party websites which are outside our control and not covered by this policy. We encourage you to review the privacy policies posted on these (and all) sites.

Children’s Privacy
B&F Auto Service does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information on a child under the age of 13, we will delete that data from our systems. B&F Auto Service encourages parents and guardians to go online with their children. Here are a few tips to help make a child's online experience safer:

Teach children never to give personal information (such as name, address, phone number, school, etc.) unless supervised by a parent or responsible adult.
Know the sites your children are visiting and which sites are appropriate.
Look for website privacy policies. Know how your child's information is treated.

Please visit the Be Web Aware (www.bewebaware.ca) and FTC (www.ftc.gov) websites(1) for more tips on protecting children's privacy online.

Questions or Comments?
Should you have any privacy-related questions or comments related to this privacy policy please e-mail our Privacy Policy Coordinator at privacy@bfautoservice.com. You may also send us regular mail at the following address:

B&F Auto Service
1702 S. Lyon Street
Prince George British Columbia V2N 1T2
Canada

Policy Updates
The B&F Auto Service Privacy Policy was last updated: June 25th, 2008.

(1) These links take you away from bfautoservice.com. B&F Auto Service is not responsible for third party content.